CallsHero Pricing
Clear, transparent pricing for deploying AI Digital Humans—no hidden surcharges, no long‑term lock‑ins. Every plan includes UK support, secure call storage and full access to the client dashboard to manage your digital workforce.
CallsHero Inbound – Answering‑Only
| Plan | Minutes Included | Monthly Fee | Flat Rate per Minute (In‑Bundle & Overage) | Tools Included | Extra Tool (per month) |
|---|---|---|---|---|---|
| PAYG | 0 | £20 credit | £1.20 | 0 | £10 |
| Starter | 250 | £275 | £1.10 | 1 | £10 |
| Mid | 500 | £525 | £1.05 | 2 | £10 |
| Large | 1,000 | £1,000 | £1.00 | 3 | £10 |
| Enterprise | Custom | Quote | £0.95 → £0.85* | 5 | £5–£10 |
*Tiered rate arranged during scoping for high‑volume clients.
CallsHero Connect – Mixed Inbound & Outbound
| Plan | Mixed Minutes | Monthly Fee | Flat/Blended Rate per Minute | Tools Included | Extra Tool (per month) |
|---|---|---|---|---|---|
| Essential | 750 | £350 | £0.90 | 2 | £10 |
| Professional | 1,500 | £600 | £0.85 | 3 | £10 |
| Premium | ≥3,000 | Custom | £0.80 → £0.70* | 5 | £5–£10 |
| Enterprise | Custom | Quote | £0.75 → £0.65* | Unlimited | Included or quoted |
*Tiered rate applied automatically as volume grows.
Included in Every Plan:
- Symmetric billing: Overage rate is identical to the in‑bundle rate—no penalty cliffs.
- Minutes rollover: Unused minutes roll forward one month (Inbound plans only).
- Native integrations: Connect your Digital Human to CRM, calendar and payment connectors listed in Features.
- Secure storage: Call audio and transcripts retained for 30 days (extendable).
- Digital Human Configuration: Access to dashboard for script, persona, and workflow management.
Optional Add‑ons:
- Additional tools or custom workflows: £5–£10 per tool / month.
- Dedicated success manager & SLA upgrade: from £150 per month.
- Number port‑in: pass‑through at carrier cost (typ. £0–£4 per line).
- Extended retention or regional data hosting: priced on request.
All prices exclude VAT. Annual pre‑pay discount: 10 % off any plan.