Support Citizens with Fast, Clear Phone Assistance
CallHero enables councils, departments, and public bodies to handle calls professionally—providing instant answers and routing requests securely 24/7.
Designed for the Public Sector
Form Assistance
Guide citizens through forms such as council tax, benefits, and housing applications—clearly and without confusion.
Permit & Application Status
Callers can check the progress of applications, licence renewals, or planning requests using their reference number—no hold required.
General Enquiries
Provide quick answers on bin collections, parking, school term dates, or emergency services—tailored to your department.
Public Alerts
Use CallHero to broadcast local safety alerts, closure notices, or community updates in real-time over the phone.
Experience the CallsHero Difference
Hear our AI in action with a live demonstration call. Enter your number below to receive a call showcasing CallsHero's natural voice technology and conversational intelligence.
Try the Interactive Demo
Interact directly with our Digital Human through your browser.
Click "Start Call" and use your microphone.
Requires microphone access. Works best on desktop browsers.
What You'll Experience
Ultra-Natural Voice
Hear our Digital Humans' advanced neural voice technology with natural pauses, inflections, and conversational tone—indistinguishable from human speech.
Intelligent Interaction
Experience how the Digital Human understands context, handles interruptions, and follows complex instructions based on the selected scenario.
Real-Time Integration
See how CallsHero can simulate accessing information systems in real-time during your conversation.
Adaptive Problem Solving
Challenge CallsHero with different scenarios and witness how it navigates complex decision trees with ease.
Custom Quote
Get a tailored quote based on your business needs and call volume requirements.
Implementation Guide
Access our onboarding guide to understand the quick implementation process.
Quick Setup
Get up and running in minutes with our streamlined setup process and dedicated support team.
Seamlessly Integrates With Your Tools
CallsHero Inbound – Answering‑Only
| Plan | Minutes Included | Monthly Fee | Flat Rate per Minute (In‑Bundle & Overage) | Tools Included | Extra Tool (per month) |
|---|---|---|---|---|---|
| PAYG | 0 | £20 credit | £1.20 | 0 | £10 |
| Starter | 250 | £275 | £1.10 | 1 | £10 |
| Mid | 500 | £525 | £1.05 | 2 | £10 |
| Large | 1,000 | £1,000 | £1.00 | 3 | £10 |
| Enterprise | Custom | Quote | £0.95 → £0.85* | 5 | £5–£10 |
*Tiered rate arranged during scoping for high‑volume clients.
CallsHero Connect – Mixed Inbound & Outbound
| Plan | Mixed Minutes | Monthly Fee | Flat/Blended Rate per Minute | Tools Included | Extra Tool (per month) |
|---|---|---|---|---|---|
| Essential | 750 | £350 | £0.90 | 2 | £10 |
| Professional | 1,500 | £600 | £0.85 | 3 | £10 |
| Premium | ≥3,000 | Custom | £0.80 → £0.70* | 5 | £5–£10 |
| Enterprise | Custom | Quote | £0.75 → £0.65* | Unlimited | Included or quoted |
*Tiered rate applied automatically as volume grows.
Included in Every Plan:
- Symmetric billing: Overage rate is identical to the in‑bundle rate—no penalty cliffs.
- Minutes rollover: Unused minutes roll forward one month (Inbound plans only).
- Native integrations: Connect your Digital Human to CRM, calendar and payment connectors listed in Features.
- Secure storage: Call audio and transcripts retained for 30 days (extendable).
- Digital Human Configuration: Access to dashboard for script, persona, and workflow management.
Optional Add‑ons:
- Additional tools or custom workflows: £5–£10 per tool / month.
- Dedicated success manager & SLA upgrade: from £150 per month.
- Number port‑in: pass‑through at carrier cost (typ. £0–£4 per line).
- Extended retention or regional data hosting: priced on request.
All prices exclude VAT. Annual pre‑pay discount: 10 % off any plan.